Returns policy
Last updated: 26 October 2026
This website is an independent information and affiliate website. We do not manufacture or sell MedicGLP® ourselves. When you click an “Order now” button or a product image, you are taken to the official seller’s website, where the purchase, payment, delivery and any refund are handled by the seller under its own terms and privacy policy.
1. 30-day money-back guarantee
MedicGLP® is sold with a 30-day money-back guarantee provided by the seller. If you are not happy with your purchase, you can request a refund within 30 days of receiving your order, in line with the seller’s returns conditions. The full conditions, return address and refund process are shown on the seller’s website and in your order confirmation.
2. Your statutory rights
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have the right to cancel an online order within 14 days of receiving the goods, without giving a reason. Under the Consumer Rights Act 2015, you are entitled to a remedy if goods are faulty, not as described or not fit for purpose. The money-back guarantee is in addition to, and does not affect, these statutory rights.
3. How to request a return
- Contact the seller’s customer service using the details in your order confirmation email.
- Have your order number and the email address used for the order ready.
- Follow the seller’s instructions for sending the product back.
4. Need help?
If you cannot reach the seller, email us at support@medicglp-de.shop and we will try to help you contact them. As we do not sell the product, we cannot issue refunds ourselves.